When things go wrong in aviation, it’s rarely because of a broken part — it’s usually because of the way humans interact with the system. This course takes a straight-talking, engineer-focused look at Human Factors and why they matter so much in maintenance. Instead of drowning you in psychology, it turns real-world situations into practical lessons you can use on the job — helping you understand how decisions, distractions, pressure, fatigue and communication slips can lead even experienced engineers into trouble.

As you work through the modules, the training shows how everyday workshop behaviour links directly to safety, reliability, and your licence. Through relatable case studies and incident breakdowns, it highlights the early warning signs of human error and gives you practical tools to protect yourself and your team. It’s designed for engineers who want to improve their awareness without sitting through another slide deck full of theory — and focuses on what actually happens in hangars, on the line, and during high-pressure maintenance events.

The course explores topics such as situational awareness, peer interactions, complacency, violations, teamwork, and leadership — all through the lens of real engineering activities. You’ll learn how to spot traps in your own behaviour, recognise when others around you are heading for a mistake, and apply straightforward strategies to break the error chain before it reaches the aircraft. It’s not about pointing fingers — it’s about understanding how normal people get caught out, and how to build habits that keep you one step ahead.

Throughout the training, you’ll hear stories and examples drawn from actual maintenance incidents, helping you connect the “human” side of the job with the technical work that keeps aircraft flying. By linking behaviour with outcomes like downtime, rework, audit findings, and safety events, the course makes it clear how your attitude and reactions directly impact the bigger picture. It shows how Human Factors isn’t just a compliance requirement — it’s a practical toolkit for protecting your career.

By the end of the course, you’ll walk away with a sharper mindset, a stronger understanding of how humans really function in maintenance environments, and a set of practical techniques to reduce error on every shift. It’s about making you safer, smarter, and more resilient — not just for exams or audits, but for every job you tackle as a professional engineer.